Legal Policies and Guidelines

Privacy Policy

We do not sell, share or rent information collected on our website to others outside of the inContact family of companies. Read our detailed policy for ensuring your data’s privacy. Learn more

Mobile Terms of Use

An inContact SMS offering allows subscribers to receive messaging related to Customer interactions as a transactional offering where consumers can text a question and receive an answer in return. Learn more

PSP Audit

Summary of our independent accountant’s individual payphone service provider (PSP) audit. Learn more

Safe Harbor

Our Safe Harbor Privacy Policy applies to all personal information received by us, in the U.S., from the European Economic Area and Switzerland. Learn more

Tariffs, Rates and Terms

Conditions and rates governing our interstate interexchange telecommunications services. Learn more.

Whistleblower Hotline

Employees or partners can use a tool to anonymously report a comment or issue. Use this tool.